AI-native technical support

Bring a workflow, software problem or existing product.

Bring us a workflow, software problem, or existing product. We’ll diagnose the issue, agree on the next step, and help your team use what we build.

  • Owner Named
  • Protected action Held
  • Evidence Attached
Technical support
Diagnose Agree on the problem and scope
Engineer Implement and test approved changes
Learn Use the result and keep project context

Larger Build and managed Control are scoped separately

Membership and scope

Agree on the work before it begins.

Focused is $900/month for one agreed workstream and one milestone. Team is $2,500/month for up to two workstreams and two milestones. Both include two check-ins; Focused has two remote work sessions and Team has four.

Delivered code follows your agreement; reusable provider tools are licensed for continued use. Your team keeps approval authority.

Managed Control starts at $900/month for agreed live operations under a separate agreement. Larger Builds and project costs are separate.

What we’ve built

From the agent’s tools to the customer’s screen.

We build the software around the workflow: the tools an agent calls, the checks that protect a decision, and the interface a person uses. Here are seven examples you can inspect.

  1. 02Agent integrations

    MCP servers that connect agents to real work

    Tools for reading and changing structured data. Our scheduling MCP includes conflict detection, backfill and forecasting.

    Scheduling MCP source

  2. 03Review systems

    Evidence before approval

    Template-review workflows that collect evidence for a reviewer. The published field report shows what worked, what failed and why judgment stayed with a person.

    Published evaluation

  3. 04Marketplace frontends

    An interface for the people behind the assets

    The Webflow Asset Dashboard brings asset management, editing, analytics and submission status into a creator-facing interface.

    Dashboard implementation

  4. 05Dynamic forms

    Catch submission problems at the source

    A two-step marketplace submission form with published-URL checks, image uploads and validation feedback before work reaches a reviewer.

    Form + validation implementation

  5. 06Agent skills

    Methods another operator can use

    Packaged architecture and debugging skills give agents a repeatable way to classify a system, trace a failure and design an integration.

    Three-Tier Framework skills

  6. 07Webflow apps & components

    Checks and interfaces inside the tools people use

    A Webflow Designer validation app, plus reusable React components for forms, navigation, approval gates and workflow interfaces.

    Designer extension + component source

These examples show our engineering range. Public source and evaluation reports are linked where available; private accounts and client data stay private.

Membership includes delivery within an agreed scope. Larger systems get a separate quote; project-specific AI usage and hosting are budgeted separately.

AI-native technical support membership

Choose the support your work needs.

Bring a workflow, software problem or existing product. We diagnose the problem, agree on the change, engineer and test it, then help your team use the result. We retain project context across agreed work.

One workstream

Focused

$900/month

For one agreed workstream at a time, with diagnosis, engineering, learning and operator support.

  • 2 × 30-minute check-ins each billing month
  • 2 × 60-minute attended remote work sessions
  • 1 agreed milestone with 1 feedback and revision round
  • Skills, learning resources and Slack support
Discuss Focused

Up to two workstreams

Team

$2,500/month

For up to two agreed workstreams and more time working with your team.

  • 2 × 30-minute check-ins each billing month
  • 4 × 60-minute attended remote work sessions
  • 2 agreed milestones across up to two workstreams, each with 1 feedback and revision round
  • Skills, learning resources and Slack support
Discuss Team

A milestone is one agreed workflow map or one scoped improvement to an existing workflow. It includes an acceptance check, verification and a handoff you keep. We agree on scope, session times, response times and any usage budget before payment. Cancel before renewal. Larger Builds, managed Control and production incident response need separate agreements.

Delivery and usage are separate

Know the cost before the work starts.

Included in membership
Agreed delivery work, guidance and support. Our everyday coding tools are our expense.
Budgeted separately
Project-specific AI development, testing and production usage, hosting and third-party services. You approve the budget first.
Quoted before we expand
Work beyond the agreed scope. More API credit does not add unlimited delivery capacity.

For substantial AI work, we arrange client-owned API access or agreed metered billing before starting. No API account is needed for work that does not use AI.

Membership boundaries

Know what is included.

Clear deliverables, separate usage budgets and no surprise expansion of scope.

What does the membership cover?

Focused covers one workstream, two 30-minute check-ins, two 60-minute remote work sessions and one agreed milestone each billing month. Team covers up to two workstreams, two check-ins, four remote sessions and two milestones. Both plans include one feedback and revision round per milestone, learning resources and Slack support. We agree on the work, response times and acceptance checks before payment. Neither plan includes unlimited development or production incident response.

Is this the same as managed Control?

No. Focused membership is $900/month for agreed improvements, learning and operator support. Managed Control starts at $900/month for agreed live operations. Managed Control is a separate agreement for monitoring and supporting an agreed live system after launch. Production incident response is not included in membership.

Who provides the support?

CREATE SOMETHING operators use shared skills, runbooks and project records, with agents assisting routine work. Micah currently delivers the service. The membership is with CREATE SOMETHING; the assigned operator may change as the practice grows.

Is the member portal available now?

The dedicated portal is in development. Resource access, Slack setup and session times are confirmed during onboarding. We confirm availability before accepting payment.

What costs extra?

Work beyond the agreed delivery scope receives a separate quote. Project-specific AI development runs, evaluations and production usage, hosting and third-party services are separate costs. We agree on the budget and who pays before running billable work. Our everyday coding assistance and internal learning remain our operating expense.

Do I need my own AI API account?

For substantial AI development, testing or production, we use a client-owned provider project with scoped access and separate development and production budgets. If direct billing is not practical, we agree on separately metered usage before work begins. A simple website or form that does not use AI does not require an API account. Never send API keys through the inquiry form.

How do you control AI spending?

We agree on a dollar budget for the work, the models and services it can use, and limits for individual runs. We review usage before the budget is exhausted and pause new billable runs at the agreed limit until you approve more. Funding your application’s runtime does not automatically authorize spending on development agents; we agree on both explicitly.

Will a new AI model change my price?

A model release does not change an already paid membership period. We evaluate models as tools for delivery. Any future membership price change is communicated before renewal. Usage billed by your own providers follows their pricing.

How does cancellation work?

Cancel before your next renewal by emailing [email protected] to stop future membership charges. Support continues through your paid period while we hand over your code and documentation, document open work, and plan the transition. If you need more help afterward, we’ll agree on the scope and price before extending support. Separately scoped projects follow their agreed terms.

When to call us

Built something. Need a second pair of eyes?

You can keep building while we help you check the parts you cannot confidently verify.

  • You built a product with AI and want an engineer to review it before a customer pilot.
  • A feature keeps breaking despite repeated fixes.
  • A customer asks for an integration or security review, and you need to know what you can commit to.
See how a technical review works →

Starting from an idea? Build one useful AI task. Already running a system? Explore ongoing support.

An ivory model of a connected system, with one part lifted into an inspection frame while its neighbors remain in place.
Concept illustration Inspect the agreed part. Keep the rest in view.

Choose where to start

Choose the help you need.

Map supports diagnosis and agreement. Build supplies the engineering to deliver the agreed system with documented ownership and reusable-tool licenses. After launch, Control provides Managed AI Operations from $900/month for a standard-risk environment. Control includes Map. New workflows and integrations are quoted separately through Build. The supported public source distribution is $0 / MIT.

Membership supports scoped improvements and learning from $900/month. Managed Control separately supports agreed live operations from $900/month and includes Map.

Remote support

Get help where the problem happens.

If a sign-in, local agent, or integration blocks your work, we can troubleshoot it together on your Mac.

Remote support is available when needed within an agreed client engagement. Ask your CREATE SOMETHING contact to arrange a session. We confirm the task with you before connecting.

Our current setup kit supports Apple Silicon Macs. Support scope and response times follow your agreement. We do not enable unattended access as part of this setup.

  1. Set up once

    We send a Mac setup kit. You install RustDesk and grant the screen-sharing permissions yourself.

  2. Approve the session

    Share a one-time password when we agree to connect. You approve account sign-ins and any new permissions.

  3. Verify and close

    We test the fix together and record what changed. Quit RustDesk when the session ends.

Verified field result

Automation prepared the evidence. Human judgment still decided.

The system gathered evidence for reviewers. A person still decided whether to approve or reject each submission.

49/ 50
49 of 50 selected cases produced usable evidence packets for human decision.
Workflow
Marketplace template review
Receipt
#FR-2026-01
Verified
May–June 2026
Changes to external systems
0

Map before booking

Try planning the task before you commit.

Choose a task. Map its steps, the people responsible, and where AI could help. The public canvas lets you draft a plan without connecting to live systems.

01 · Trigger Request arrives

Person, system, or agent

02 · Boundary Prepare, then wait

AI drafts · a person approves

03 · Proof Record the result

What happened · who acts next