Objects
Customer, order, payment, case
Workflow Trust Layer
Put agents to work inside workflows you can govern.
CREATE SOMETHING turns one operational workflow into a controlled run path. The system knows the object, action, approval rule, stop condition, and receipt before an agent acts.
For operators with manual support, finance, delivery, or review work that needs speed without losing control.
Actions
Read, draft, write, notify
States
Run, wait, stop
Receipts
Every handoff leaves evidence
Concrete workflow first
Show the business case before the agent demo.
Here the workflow is ecommerce support recovery: inspect the case, order, shipment, and payment state, then decide whether the action can run, needs approval, or stops.
Current request
Address Fix
A customer corrects the shipping address before fulfillment cutoff. Update the order note, notify the warehouse, and send confirmation.
workflow_trace sandbox - receipts attached
01 Order is paid and still unfulfilled
02 Address format and service zone validated
03 Write scope limited to fulfillment note and customer reply
4 objects named
3/3 scope checked
3 receipt files
Proof after the call
Leave with the operating path, not another abstract workflow diagram.
The delivery pages set the standard for what the work becomes: a visible business model, a private evidence trail, and clear rules for what agents can do.
Objects, owners, source systems, handoffs, and known failure points.
What can run, what needs approval, and what must stop with a reason.
A client-safe status surface for the live workflow, decisions, and next moves.
Commands, pass/fail output, endpoints, deploy IDs, and rollback notes.
Start with one workflow
Bring one workflow that should not stay manual.
I map what agents can do, what needs approval, what must stop, and what evidence your team keeps.
Bring One manual workflow
The handoff your team keeps rescuing, checking, or waiting on.
Map Rules and receipts
Objects, actions, approval rules, stop states, and evidence.
Leave A first safe path
A scoped plan for where agent capacity can run without hiding risk.